Abbey Lodge Hotel

I was very pleased with my stay here and am horrified to read the other reviews. It doesnt sound like the same place at all. The date of my stay and the other reviews show that I got the benefit of the refurbishment that one of the reviews mentions.

My room was clean (not sparkling, but ok) but a bit on the small side. However, it was ok for my needs. The hotel generally looked a little worn but not shabby. I suppose they must have spruced it up. The furniture in the room was a bit cheap and could do with some more updating, but this is a very minor point. Also, there was heating and it was very efficient. In fact I had to get them to turn it off, it was so hot. So that looks like its another problem fixed.

I was very pleased with the service. The staff were very helpful and polite and even managed to get me a downstairs room when initially none were available. This was handy for me because my leg was in a cast at the time. Breakfast was quite good and when there was a small problem with an undercooked sausage they replaced it right away with no arguments. I'm sure there are problem in the best of places so the acid test as far as I am concerned is how the staff deal with any issues. I was very pleased.

The internet access was a breeze to set up, worked straight away and was very fast. And it's free.

From my experience I have to conclude that all the problems mentioned in the other reviews must have been fixed now. It was not a brilliant stay but I was happy and it is at the cheap end of the market. I am pleased with the level of service too, so if I get stranded in Ealing again and need to be in the office the next day I would stay there again.

If you value your comfort, dont even consider staying near this place at all. I booked the hotel due to its location, close to the conference i was attending, and now regretting not reading the reviews 1st.

The place is old, dirty dingy and unkept. The whole building creaks even with the wind(not an exageration). Its so noisy, the floors and doors creak everytime and the rooms must be separated by paper. I could hear the guy next room 1st speaking on his phone, then eating(yes i heard the clang of cutlery on plates) and finally snoring all through the night. I woke up suddenly at 3am to a loud bang(sounded like a bomb) only to find out it was the front door being closed/jammed by someone. It was a disastrous stay.

Please and please, dont make the mistake even if its for free.

This has to be the worst hotel I have ever stayed in. I could tell as soon as I walked through the door that this was going to be a trial. The owner (or whoever the woman was that opened the door) was very unwelcoming. The room was dingy and although I didn't want to touch the bed, I knew I had to sleep somewhere. It was like lying on a bag of rocks - my back will never recover! The bathroom was full of mould, mildew and rust. I didn't want to eat breakfast in the morning, but as I was hungry, I opted for the cereal (it was the only thing that looked safe). If you do want to stay in London, maybe the monkey enclosure at London Zoo might be more comfortable.