Hotel
London Marriott Hotel Grosvenor Square

Typical Prices
| Double with ensuite bathroom: | From £199.00 per room per night, room only |
| Suite: | From £415.00 per room per night, room only |
| Single with ensuite bathroom: | From £149.00 per room per night, room only |
| Family with ensuite bathroom: | From £239.00 per room per night, breakfast included |
Description





Multi-million pound renovation complete. Located in the fashionable Mayfair neighbourhood, just seconds walk to Oxford Street and Park Lane, The London Marriott Hotel Grosvenor Square enjoys a renown that many hotels in London strive to attain. First built as a stately townhouse, it has evolved into an exclusive hotel that infuses contemporary chic with classic luxury and exceptional personal service. A striking air, extending from the gleaming marble art deco lobby to tastefully designed guest rooms with garden views, plush new bedding, marble bathrooms and wireless high-speed internet. Here, dining is sublime, with a choice of contemporary British fare from our Cobalt, and Gordon Ramsay's Michelin-starred 'Maze' restaurant, with its tantalizing fusion of French and Asian cuisines.
Facilities
| Children | Facilities for children Children welcome |
|---|---|
| Provider features | In town/city centre Film or TV location |
| Parking & transport | Car parking |
| Bookable product facilities | Colour television in all bedrooms Hairdryer in all bedrooms Modem point in all bedrooms Radio in all bedrooms Tea & coffee making facilities in all bedrooms Telephone in all bedrooms |
| Leisure facilities | Health/fitness/beauty facilities |
| Catering | Bar Serve breakfast Serve evening meal Serve lunch Room service Caters for vegetarians |
| Provider facilities | Air conditioning throughout Business facilities Central heating throughout Currency exchange Coach parties accepted Conference facilities Licenced for civil marriages Ironing facilities Laundry service Lift Foreign languages spoken Night porter Public telephone Available for wedding receptions |
| Booking and payment details | American Express accepted Delta accepted Diners Club accepted MasterCard accepted Special group rates Sterling travellers' cheques accepted Maestro accepted Visa accepted |
Location Information for London Marriott Hotel Grosvenor Square
| Address | 10-13 Grosvenor Square, London London W1K 6JP |
|---|---|
| Telephone | +44 (0)20 7493 1232 |
| Fax | +44 (0)20 7012 7113 |
| Website | www.marriottgrosvenorsquare.com |
| Directions by public transport | Bond Street - Turn left out of the station then turn left at Duke Street. |
| Directions by road | M4 - Cromwell Road to Hyde Park Corner, left onto Park Lane, right onto Brook Street and onto Duke Street. Hotel is at the corner of Duke Street and Grosvenor Square |
Getting to London Marriott Hotel Grosvenor Square using public transport? Find the fastest route below:
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Latest 5 reviews of London Marriott Hotel Grosvenor Square
Great efficient hotel - watch the front though
Great efficient hotel. All details correct, 2 upgrades for colleagues.
Warned by reception that a party/disco still had an hour to go and was offered a higher floor room.
Would suggest that a room NOT on the front is better - general noise all night and lorries/trucks from 0600 hrs.
Will go back though - lounge for Gold Elite good and Club rooms nice.
Fabulous Hotel in Great Location!
Just returned from a few days at the Grosvenor House Hotel in London.
This has recently been taken over by J W Marriott hotel group.
When we arrived our room wasn't ready (we were a little early) so we went straight to the executive lounge on the 7th floor where we had snacks and drinks until our room was ready.
We had a room on the 7th floor (executive floor) and it had a good view over London but not the park.
The room was immaculate - everything was in excellent order and extremely clean.
The maid service and evening turn down service were also exceptional.
We had breakfast in the executive lounge each morning and it was Ok - simple continental style.
In the executive lounge you are treated to afternoon tea, and drinks and canapes in the evening - it was nice to start the evenings with a good glass of champagne!
My only criticism would be that with an extra bed in for our daughter the room was slightly cramped - but not really a problem.
The hotel is in a great location - one night we went to Gordon Ramsay's Maze restaurant and it was literaly just accross the road!
I would definately stay here again and would not hesitate to highly reccomend it.
A messed up Marriott
I have stayed in Marriott Hotels all over the world and this one really does not live up to expectations. The good news is that if you want a location that is in the Mayfair area then this fits the bill. The bad news is that there are a lot of other hotels from which to choose and you just made the wrong choice!
I have stayed at the hotel several times over the last three months and each time there have been issues. One time I was told that I was being "upgraded" to one of the "recently renovated rooms". The renovation was so recent that there were guys still painting the corridor! The room was OK but overlooked one of the side streets. The noise was constant. If it wasn't a garbage truck it was construction.
More recently I stayed in one of their "non-renovated" rooms which was OK with one minor exception; namely the bathroom. It was smaller than my walk-in closet and trust me that isn't that big either! I have never seen a bathroom that small.
As for Maze I must admit I was rather put off when my colleagues and I went to sit at the bar to be told "you can't sit there unless you are having dinner". No, "excuse me" or "can I help you". Maybe it's part of the Gordon Ramsey "attitude"????
All-in-all I would not recommend this hotel to anyone who has a choice. Unfortunately I don't at the moment ... it's on the company's "preferred vendor" list!
Plenty better places
We were booked into a Club level room, and were pleasantly surprised by the size and decor (we had one of the newly-decorated Club rooms, with a small patio). Our parents (in their late 50s) were previous fans of this hotel, but were rather disappointed that the Club rooms were now very modern, rather than their previous "Chintzy" style. I had booked them the same room category as us, but their room was tiny in comparison - barely enough room to fit round the bed, and a very small bathroom (no bath) which could accommodate only one person.
Our problems began at 10:30pm, when the music from the function room below us woke me up. I called Reception and was told that it would be going on until at least 1am. Attempts to reduce the volume failed, and eventually we had to be moved - the music was so loud there was simply no chance of sleep. The Duty Manager said he would send room keys for an alternative room up to us. Ten minutes elapsed and no room keys materialised - I called to query this and was told that he had posted them under the door of the room we were moving to! By this time it was 11:30pm. Eventually another member of staff showed us to the new room. The room was dirty, with bedding everywhere - obviously housekeeping hadn't been in to clean the room. We were then moved to a suite on the 4th floor which was positively ancient in decor and furnishings. The bed was supremely uncomfortable and the facilities dated. Still, by this time we were simply desperate to sleep, and took what we were given.
At check-out we asked to speak to a Manager, as I certainly wasn't paying the full L350 per night charge only to be moved at virtually midnight. After a lengthy delay we simply could wait no longer, yet no Manager appeared. In the end, the hotel charged us a half-rate, which was some compensation.
I don't understand why the newly-refurbished rooms have not been adequately sound-proofed - that would certainly have avoided our problems. Also, why place your more expensive Club rooms directly above your function room? Why not allocate rooms above the function room to those attending the function? Still, even if the room had been perfect, there were still too many niggly problems, like service at the front desk being slow and housekeeping being incompetent and rude.
Allegedly this is Marriott's flagship hotel in London. I can't understand why - they are resting on their laurels and making no effort to give the customer a good experience. It's certainly not worth the prices they charge.
Go somewhere else. We went to Brown's Hotel (also in Mayfair) this weekend and the difference between the two could not have been greater. The price differential wasn't huge, but the service and experience as a whole was just so much better at Browns.
Typical Marriott Experience
Our recent stay at the Marriott at Grosvenor Square was to be expected for a large Marriott. The location in the Mayfair neighborhood is perfect, providing walking access to thoroughfares like Oxford and New Bond Streets, and neighborhoods like Marylebone, Soho, Knightsbridge, Westminster, etc. Marriott Grosvenor Square is also home to a Gordon Ramsey restaurant, Maze.
The rooms are extremely dated, although the hotel apparently updated a floor of Garden Suites. Highlights include the very comfortable beds, hair dryer, "American" 110V outlet, and lowlights include construction noise during the day, grimy bathrooms, and extremely expensive wireless internet (20 pounds/day...).
If you are looking for luxury, this is not the place; if you are looking for location, look no further!
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