Carlton Hotel

I was amazed by this hotel...it was so nice and comfortable, the room was big enough for 2 persons, the bathroom was kind of small , but ok. Each day the housekeepers arraged our bed, and swept the floor, took away our garbage and put new towels and toilet paper. The breakfast was typically English, with bacon, eggs, beans, toast, etc...and its all you can eat. The staff was very friendly, they even offered to keep our luggage after check out, in order for us to spend a little more time shopping before we went to the airport. The hotel is very close to the bus station, subway, train, has many restaurants and shops around. I will deffinetly stay there again.

I walked in of the street to book a night at this hotel. He booked me in and charged me £80 for the night claiming the room was a family room.

The shower facilities were shared between three rooms(if i wanted this i would have gone to a hostel) and were filthy. There was a light fitting hanging from the roof. The toilet did not flush and the whole building smelt really foul.

To top it all of the room had electrical cables hanging from the wall and the entrance to the room was through a so called fire exit.

DO NOT STAY HERE!!!!!!!!!

This hotel is terrible and that's an understatement!!! It's very expensive for what it is, this place is only small step up from staying in a hostel.......and i mean small! The rooms are dirty and falling to pieces. You couldn't close our bathroom door as the handle was hanging off and even if you could you couldn't lock it as the lock had dropped off and was in one of the top draws, not very handy for a triple room. The dresser did have a mirror but was of no use if you wanted to look at your face as it was vey loose and could only see the floor in it. The wires for the heater in the bathroom were all hanging out which i'm sure can't be safe and you couldn't really get to the tiny sink to wash your face properly due to a third tap stuck on the wall. The final straw was when we went to get in bed as the duvet had chewing gum stuck to it (NOT OURS!!). Once we finally dared to get in bed the noise was horrendous, not from the station or the road but there was a guy trying to get in to the hotel and he was hefing and blinding and sounded like he was going to break the door down. I have no idea why this should have been happening as there is supposedly a 24 hour reception and surely if he wasn't suppose to be there the reception, which was about 5 meters away from the door should have called the police. To add to that there was scaffolding all round the hotel and the window did not lock. We didn't venture down for breakfast even though it was paid for because by this time we just wanted to get out of this hell hole!! All in all this is the worst hotel we have ever stayed in, in any country! Next time i'm definatley going to do my homework as this hotel was dire!

Kings Cross station is bang opposite which i suppose is usefull but if you want to feel safe and actually get some sleep then don't stay here it's NASTY!!!!!!!!