Elena Hotel

A year ago we stayed in room 106 which was wonderful- especially the great cooked breakfast and freshly cooked croissants. However more recently we stayed in the hotel for a weekend and we did not enjoy the experience. Firstly we stayed in room 207 which was awful as there was a small gap between the single glazed window pane and frame meaning that noise from the busy road outside was not insulated, resulting in no sleep that night whatsoever. We asked to move rooms, but the one of the staff said she had to consult her manager first and let us know later in the day and we were made to felt like we were incoveniencing her. Also no apologies for our bad experience. We eventually got moved to room 203 which was slightly better as we were facing the street just off the main road, but it was still quite noisy. The breakfast was a bit disappointing, as we had to pay for cooked breakfast if we wanted it rather than it being included in the price. The continental was okay with cornflakes, toast, yoghurt, fruit and muffins but only croissants from a pack this time. It's a shame our first experience was so much better than our recent stay there. Despite this, it is good value (quote online price of £55) if you get a room that is not facing the main road as the hotel rooms are decorated in a modern fashion, has a comfortable bed, flatscreen TV and a nice bathroom.

I have stayed here on many occasions as it is cheap and conveniant for events in the area that I go to. Even with the renovation work underway my room was clean and comfortable (as always) and you get a good breakfast which unlike most places doesn't finish early, you also can check out later which is good if you've been clubbing at weekends! I always like staying here. Basic but good, and the beds are always really comfy! Good value all round.

Overnight stay to attend a conference at my own expense, so it was the cheapest I could get, and I got what I paid for. Dirty internal decor, smelt damp, mattresses needed replacing. I could feel the springs and consequently had a rotten night.

Not in the best of areas. Although there were 3 of us we felt very intimidated walking in the area looking for somewhere to eat.

Staff gave wrong details about how close our conference venue was and this was also wrong on the website. The Design Centre is 20 minutes by car and rather longer on foot!

Breakfast not cooked properly.

Single travellers take care with your security.