The Hempel

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Prices for The Hempel

Family with private bathroom: £450.00 to £1,300.00(USD746.26)  per room per night, breakfast included
Double with private bathroom: From £210.00(USD348.26)  per room per night, breakfast included
 
Room prices from £210.00 Check prices and availability
 

About The Hempel

The hotel consists of 46 individually designed rooms including five apartments and six suites, some with stunning views over the Zen Garden. Each room embraces a variety of novel features, such as illuminated tap water in the bathroom.

Occupying a spectacular lower ground floor is the internationally renowned I-Thai Restaurant.

The Hempel Facilities

Children Facilities for children
Children welcome
Bookable product facilities Four poster beds available
CD player in all bedrooms
Colour television in all bedrooms
Hairdryer in all bedrooms
Internet access
Radio in all bedrooms
Telephone in all bedrooms
Provider features Celebrity connection
In town/city centre
Film or TV location
Catering Bar
Serve breakfast
Serve evening meal
Serve lunch
Room service
Caters for vegetarians
Leisure facilities Riding/pony trekking
Provider facilities Air conditioning throughout
Business facilities
Central heating throughout
Currency exchange
Conference facilities
Licenced for civil marriages
Event venue
Garden/patio for guests' use
Separate guests' lounge
Ironing facilities
Laundry service
Lift
Foreign languages spoken
Night porter
Public telephone
Available for wedding receptions
Booking and payment details American Express accepted
Delta accepted
Diners Club accepted
Euros accepted
MasterCard accepted
Special group rates
Sterling travellers' cheques accepted
Maestro accepted
Visa accepted

The Hempel Address

Address:
32 Craven Hill Gardens
London
W2 3EA
Telephone: +44 (0)20 7298 9000
Fax: +44 (0)20 7402 4666

Location Information for The Hempel

Address:
32 Craven Hill Gardens
London
W2 3EA
Telephone: +44 (0)20 7298 9000
Fax: +44 (0)20 7402 4666
Public transport: Paddington

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The Hempel
 

TripAdvisor ®

Ranked #406

Traveller Rating:

3.5
Based on 110 reviews

What to Expect:

  • 3.5 Rooms
  • 3.5 Service
  • 3.0 Value
  • 4.0 Cleanliness
  • 4.0 Pool

Recommended for:

  • 1.0 Young singles
  • 1.0 An amazing honeymoon
  • 0.7 Families with teenagers
  • 0.6 Older travelers
  • 0.6 Business travelers

  Latest 5 reviews of The Hempel

LOVELY STAFF AND ATMOSPHERE - BUT ROOM VERY DISAPPOINTING

Foyer and restaurant / bar beautifully designed in a minimalist style. I stay in hotels around the world a fair bit and this was really different in a great way! Staff were all charming, attentive...

Foyer and restaurant / bar beautifully designed in a minimalist style. I stay in hotels around the world a fair bit and this was really different in a great way! Staff were all charming, attentive and helpful and the breakfast was first rate.

However, for all its minimalism and eye-catching design, the detail of the room (#109) was very disappointing. The view from the one tiny window was into a brick wall and another bedroom making the long bedroom very claustrophic. The lighting and plumbing were erratic and the air conditioning rattled all night. There were no coffee making facilities and the mini bar choice was very thin. The double bed was made of two singles bolted together with two single mattresses... and the jerry cans on the wardrobe.....?

Each room is apparently quite different from the next. However, my associate had similar comments on the state of his room - which also needed a refit. The rooms aren't awful - they just aren't as good as they should be - and as the hotel thinks is acceptable at this price! It is trading on the minimalist design and ambience, but not offering the quality of roomit to which it aspires.

Other London hotels will offer you better rooms for less.

 
2.0
22 November 2009
by BryantHomes, Manchester UK
 

Terrible service

The Hempel looks nice but the service is very bad. We were 'upgraded' to find they had put us in an apartment across the road from the hotel on the fourth floor and the lift was broken. Got the...

The Hempel looks nice but the service is very bad. We were 'upgraded' to find they had put us in an apartment across the road from the hotel on the fourth floor and the lift was broken. Got the distinct impression we were being given a rubbish room (insects all over the roof of the bathroom and room hurriedly prepared) because they wanted our suite for someone else. We left a couple of things in our room and called four time to get them to return them and they never called us back.

Either they only care about regular customers or they don't care about customers at all. Either way, very poor. Very, very poor.

 
1.0
17 November 2009
by londonlaurene, london
 

Lovely stay - fabulous hotel

Stayed for my Birthday - a deluxe room was booked and on arrival they upgraded us to an apartment in the opposite building. Althought this was impressive (with a huge sunken lounge and a fully...

Stayed for my Birthday - a deluxe room was booked and on arrival they upgraded us to an apartment in the opposite building. Althought this was impressive (with a huge sunken lounge and a fully fitted kitchen complete with washing machine) - the bedroom was small with a bathroom inside the wardrobe (seriously!) so we elected to go back to a very pleasant de luxe room which had a balcony to the back of the hotel.

The hotel gave me a chocolate cake and Birthday card - nice touches!

We spent a pleasant evening in the bar, enjoyed a leisurely bar meal and then a wonderful night sleep in this remarkably quiet and relaxing hotel. The hotel is designer minimalist so not for those who like traditional opulence - however it is a great destination for those who like a understated luxury in peaceful surroundings.

 
4.0
2 November 2009
by LKW9, St Albans
 

Cool Spot

Cool people, cool rooms, unique. Lovely Restaurant in Basement and cute Bar. Very central for London City.

Cool people, cool rooms, unique. Lovely Restaurant in Basement and cute Bar. Very central for London City.

 
4.0
29 October 2009
by Estelle7229, Toronto, Canada
 

Excellent hotel!

The Hempel is a minimalist treat which makes for a wonderfully unique experience when compared to the predictable design and layout of most hotels. An excellent location that makes you feel that you...

The Hempel is a minimalist treat which makes for a wonderfully unique experience when compared to the predictable design and layout of most hotels. An excellent location that makes you feel that you are living in London rather than simply passing through.

Service was very good and the staff helpful right through to looking after our bags once we had checked out. The rooms were very clean and comfortable with excellent facilities. Breakfast is particularly good! Tea making facilities in the room would have been preferred but it seems to be the norm nowadays!

A memorable weekend!

 
5.0
27 October 2009
by holidayjack, wales
 

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