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Hilton London Docklands Riverside
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Typical Prices

Double with ensuite bathroom: £162.00 to £237.00 per unit per night
 

Room prices from £162.00 (US$240.76)Check prices and availability
 

Description

This peaceful hotel is brilliantly positioned right by the river and benefits from transport connections. The hotel is easily accessible by river taxi or via the Jubilee underground line to Canada Water. A frequent courtesy bus that takes guests to and from Canada Water tube station. The hotel provides the perfect base to explore nearby attractions including The O2, ExCel and Greenwich.

A variety of accommodation is available to suit all tastes, from refurbished Hilton Guest Rooms in the original Columbia Wharf building to Deluxe rooms and Suites with private balconies and river side views.

For those looking to wind down, the hotel provides complimentary access to the well-equipped onsite LivingWell health club with a pool and gym. Or enjoy delicious food and cocktails overlooking Canary Wharf from the sleek Terrace restaurant.

 

Facilities

ChildrenChildren welcome
Provider featuresIn town/city centre
Parking & transportOn site parking
Bookable product facilitiesColour television in all bedrooms
Ground floor bedrooms available
Hairdryer in all bedrooms
Modem point in all bedrooms
Radio in all bedrooms
Tea & coffee making facilities in all bedrooms
Telephone in all bedrooms
Leisure facilitiesGym
Health/fitness/beauty facilities
Indoor pool
Sauna
Solarium
Swimming pool
CateringBar
Serve breakfast
Serve evening meal
Serve lunch
Room service
Caters for vegetarians
Provider facilitiesAir conditioning throughout
Central heating throughout
Coach parties accepted
Conference facilities
Licenced for civil marriages
Event venue
Garden/patio for guests' use
Ironing facilities
Laundry service
Lift
Foreign languages spoken
Night porter
Public telephone
Booking and payment detailsAmerican Express accepted
Delta accepted
Diners Club accepted
Euros accepted
JCB accepted
MasterCard accepted
Special group rates
Solo accepted
Sterling travellers' cheques accepted
Maestro accepted
Visa accepted
Target marketsAims to attract conferences and business meetings
 
Room prices from £162.00 (US$240.76)Check prices and availability
 

Room prices from £162.00 (US$240.76)Check prices and availability
 

Location Information for Hilton London Docklands Riverside

Address
265 Rotherhithe Street, London
London
SE16 5HW
Telephone+44 (0)20 7231 1001
Fax+44 (0)20 7231 0599
Websitewww.hilton.co.uk/docklands
Directions by public transport
Canada Water
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Room prices from £162.00 (US$240.76)Check prices and availability
 

Room prices from £162.00 (US$240.76)Check prices and availability
 

Trip Advisor ®

Ranked #326

Traveller Rating:

3.5
Based on 110 reviews

What to Expect:

  • 3.5Rooms
  • 4.0Service
  • 3.5Value
  • 4.0Cleanliness
  • 4.0Pool

Recommended for:

  • 4.4Older travelers
  • 4.3Families with teenagers
  • 3.6Families with young children
  • 2.6Young singles
  • 2.3An amazing honeymoon

 Latest 5 reviews of Hilton London Docklands Riverside

not many positives

Stayed here one night on a business trip. Alarm bells rang when the receptionist said that he hoped I would like the room but if I didn't I could fill out a comment card... Room was actually OK, just...

Stayed here one night on a business trip. Alarm bells rang when the receptionist said that he hoped I would like the room but if I didn't I could fill out a comment card... Room was actually OK, just shabby and dated, even towels in bathroom were frayed and worn.

No internet connection in room, took laptop to bar, had to pay L10 for a 24-hour access, which is a bit excessive in a hotel which must be heavily dependent on business travellers.

Plus side is access to Canary Wharf, 3-minute ferry ride from hotel, good view across river. Breakfast was OK too.

 
2.0
27 November 2008
by ConorO, Dublin
 

Would stay again.

Stayed here for two nights (dinner first night and B&B) for my husband's birthday. I booked two deluxe rooms one smoking and one non smoking. On our arrival we were told there were no smoking rooms...

Stayed here for two nights (dinner first night and B&B) for my husband's birthday. I booked two deluxe rooms one smoking and one non smoking. On our arrival we were told there were no smoking rooms available which I said I was not happy about but to make up for this they upgraded us to a Deluxe Plus room with a balcony which was a lovely room overlooking the Thames. This was a nice touch but I felt it was only as a result of my moaning. The reception staff were not overly helpful or friendly and had I not booked on the recommendation of a friend I may have walked right out of the door, however, we're glad we stayed. The room was lovely, great view, very comfortable and clean. It had a seperate wardrobe area, king bed, large work desk, flat screen TV, settee and coffee table, balcony and reasonable sized bathroom with lovely toiletries (room 1325). Apart from the receptionist staff every other member of staff we met were lovely and couldn't have done enough for you. They were excellent. It's a shame the first person you meet at reception is so miserable. The reception itself is in need of a facelift and is very drab. The rest of the hotel is not like this so it's worth ignoring this when checking in as it can easilly put you off staying.

The hotel bar is very comfy and the restaurant food very tasty. I would recommend doing the dinner on first night then B&B package. Breakfast, as all Hiltons, was great.

We used the free shuttle bus to the underground which was a very short ride, however, the Thames Clipper boat, although slightly more expensive, was EXCELLENT. Amazing views, very quick - what way to travel into central London!

If you want somewhere to eat near the hotel and can't make it into central London you can use the Hilton boat to cross to Canary Wharf and there a few restaurants and bars very near such as Italian, Chinese, British.

There is a spa at the hotel but we didn't use it. The strange thing about the hotel is that it doesn't have a Hotel Guide in the rooms that tells you about all the amenities - you have to ring reception and ask for anything you want and there is no mini bar in the room either. Apart from that you can't fault the rooms and we had a great night's sleep.

All in all this is a great hotel and I will be using it again.

Tip to the hotel - change your reception staff and give your bar, restaurant staff and 'Angel' the porter a pat on the back because they're excellent.

 
4.0
17 November 2008
by Bintang, England, United Kingdom
 

Great Stay! Huge room and great view.

We stayed here for our very first visit to London and I know if we return we would stay again! The room was fabulous; Absolutely huge and with a great view. I'd heard about tiny European rooms, but...

We stayed here for our very first visit to London and I know if we return we would stay again! The room was fabulous; Absolutely huge and with a great view. I'd heard about tiny European rooms, but this was bigger than some rooms I've stayed at in the US! Very modern and simple in decoration. Our room came with a 2 beds, a Queen and a twin. I thought that was weird as it was only my husband and I, but great for a family of 3. There was also a desk, a couch, a chair, a small cocktail table, an armoire with a safe to keep valuables, and lots of room in between. Everything was well cleaned including the bathroom. We had a balcony which overlooked the Thames. Beautiful view, especially at night. The hotel is not located within walking distance of the Tube stop, but there is a free hotel shuttle that takes people to and from the Tube stop. We never had to wait more than 10 minutes for the shuttle and the stop was only about 5 minutes away. Having to take the shuttle just to get to the Tube may seem inconvenient for some, but to us it was well worth it not to have to pay more for a different more centrally located hotel or rent a car. It didn't take away from my overall London experience one bit. We stayed for a full 7 days and each day I enjoyed coming home to our room. And there was a neighborhood pub just across the street from the hotel that was nice to walk to for a drink.

 
5.0
11 November 2008
by JRDTexas18, Houston, Texas
 

On the other side of the river, facing Canary Wharf

I spent a week at the Hilton Docklands, as I was working just the other side of the river (the hotel has its own pier). So it was quite convenient (though expensive: GBP 3 per 3 minutes crossing...

I spent a week at the Hilton Docklands, as I was working just the other side of the river (the hotel has its own pier). So it was quite convenient (though expensive: GBP 3 per 3 minutes crossing, every 10 minutes until about 11pm) to go and work every day. And I was lucky with the weather, it was quite nice as well. Now beyond that boat link, the hotel is lost in the middle of nowhere: Nothing around, tube station (Jubilee line) that can only be reached with the free hotel shuttle (or by taxi), City airport about 30 minutes from the hotel by taxi as the road to get to this Hilton is not exactly direct...

I visited three rooms before accepting one:

one in the revamped building: nice and rather large but with no view as the windows are on a small court facing another room so it is impossible not to close the curtains

a first one in the old building: rather small and hectic to reach as the building is very strangely built (the corridor is a slalom between the rooms)

the nice one I finally stayed in (apparently one category above the previous ones), in the old building, but large with a beautiful view on the river

My advice: avoid if possible the old building and make sure you get a room with a view to the exterior of the building.

The staff was very nice and efficient, allowed me to choose my room and where always ready to help. Nice.

The food was ... London food, i.e. average. Breakfast choice was nice. Dinner were either a buffet restaurant or in the bar with a loudly TV showing sport at all time.

In short, if you have to work on the west part of Canary Wharf, it can be a good choice provided you are quite specific in the room reservation, as mentioned above, and you dine outside of the hotel as much as you can.

 
3.0
4 November 2008
by Swissdiver, Geneva, Switzerland
 

No Wonder This Hotel is Top Secret

Booked this through LastMinute.com where it was sold under its Top Secret Hotels as a four star 'Riverside hotel with pool opposite Canary Wharf.' It is definitely not a four star. And you might...

Booked this through LastMinute.com where it was sold under its Top Secret Hotels as a four star 'Riverside hotel with pool opposite Canary Wharf.' It is definitely not a four star. And you might question whether it is even a hotel in the accepted sense of the word.

In fact it is a series of blocks of apartments that have been converted to hotel accommodation. The apartment blocks are connected via tube like walkways. Inside the blocks narrow twisting corridors take you to your room. There are at least 7 elevators, maybe a lot more, to contend with. We had to make our way to elevator 7 which was a considerable walk from the reception.

The reception is the most uninviting place I have ever seen in a hotel. It looks like a temporary building. There is no hotel lounge near it. To find a lounge you have to take another walk through another tube like walk way to Columbia Wharf, an entirely separate building.

The bar there is distinctly downbeat. Football on the TV. Children with parents. Looks like a Travel Lodge rather than anywhere you can relax and have a cocktail or quiet drink.

In the same Columbia Wharf building the local council and other organisations have offices. How weird is that?

To get to Canary Wharf you have to take a ferry or a shuttle. The shuffle is free. The ferry costs L3 each way per person. It runs about every 15 minutes. We saw it hit the Hilton Wharf with such a bump that it even the ferryman next to us jokingly said, 'You can't get the staff anymore!'

If you were just looking for somewhere cheap to stay, then you might give it a try. You can book it for as cheap as L65 per room on VisitBritain. We paid double that on LastMinute.com. But if you are looking for a charming hotel, as was advertised, then this is definitely not it.

Nothing wrong with the location though. Canary Wharf is easy enough to get to. And from there it is a very easy journey into central London via the tube or DLR or bus.

 
1.0
1 November 2008
by SpyPatrol, London
 

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Room prices from £162.00 (US$240.76)Check prices and availability