Ibis London ExCel

Went to see Beyonce in concert (AMAZING!!) so me and my sister wanted to be close to the 02, so we were not travleling half way across the city when the concert ended!

Had to use the DLR line and Jubliee line....really good services ! Only 2 stops and your at the 02....you may even be able to walk there from the hotel (not sure of the route tho).

When checked in I explained I wanted to pay for the room on arrival rather than departure (so i didn't spend the money when I was out)..this was fine.

However on the second morning/last morning of my stay I went down to have breakfast and the waiter said he would charge the breakfast to my room, and I explained i had already paid for the room so would pay for the breakfast there and then! He said he had no record this and that the room still needed to be paid for!

I was not impressed and explained I had a recipt in my room etc.

I went and had breakfast (just contintial.....nice tho loats of choice !!!! )and went to reception after to sort it out but the receponist didnt mentioned anything!

Which is good I was not in the mood for arguing the fact I had already paid for my bedroom !!

The room was really nice ! Nice view over the river, TV worked well and had a good signal! Basic tea and coffee in the room (i took some food of my own).

Bathroom good...shower very powerful :) :)

Only 20 minutes into central London so perfect for exploring the city !!

Overall really nice place and I would stay again and will reccommend to my firends and family :)

I stayed here several nights with a large EF Tour Group.

This was an excellent hotel with plenty of amenities. It was large, spacious, and modern. Check in was great. Staff was friendly and helpful. Expect lots of tour groups staying at this hotel.

The rooms were comfortable and clean. The hotel was quiet. There is a large marina out back of the hotel and we had nice walks around the water as we watched the swans and boats. There was a small grocery store across the street. It was a great place to stay.

Even though the hotel was located far from the center of Longon, the hotel was a short walk from the Tube (subway).

The buffet breakfast was the best we had for 16 days in Ireland and the U.K.

There was a pay Internet service in the lobby - 20 minutes for 1 pound and a pay telephone. Expect to wait if you want to use the Internet. There was a bar on the first floor. There was plenty of seating in the lobby for just lounging around. The elevators were modern and quick.

I would definitely stay here again on a trip to London.

Stayed at the Ibis Excel for 1 night. We weren't expecting anything fantastic but were still disappointed in general. On the plus side the room was spotless and we had a good view of the river and the O2. On the downside, the reception staff were rude and uncommunicative and it took absolutely ages to check-in. Before we arrived we were told we would be able to check-in early yet when we got there were told it wasn't possible as no rooms were available just 1 hour early - find this hard to believe. If we'd not been told otherwise, we wouldn't have bothered trecking across London just to drop our bags off. The door to our room didn't lock properly. The hotel location isn't very handy for anything really. In general, I don't think it is even worth £65 a night. The quality of the hotel was what I'd expect if paying more like £40. Breakfast was ok - although choice was limited even for a continental breakfast. I wouldn't stay here again, its worth paying the few quid extra to stay in town so you don't waste half you're time on the tube.