Langorf

This is a lovely establishment which is located conveniently for travel. The staff offer a personalised service to each guest and we received great care. Felt like being at home without having to do anything! I would advise those travelling for businessor leisure (with or without a family) to consider The Langorf. The manager is an exceptional lady who always aims for excellent customer service. Great value for money in the Hampstead area.

We've stayed three times in this hotel. Main reason being the location in recidental area in a not touristy district still providing easy access to centre and also to the Wembley events.

It is an adequate tourist class hotel but the interior decoration is shabby and out-dated. Compared to other London tourist class hotels the rooms are bigger. The cleaniness is ok but not excellent.

Breakfast consists of rolls, croissants, toasts, cheese, ham, eggs, cereals, yoghurt, tea, coffee, juice and fruit salads. Simple, tasty and fresh. No lettuce or any other vedgetables.

They seem not have any customer registry as each time the room we have recieved has been worse. This time we got room 408 which was smallest so far and next to the elevator. The insulation is poor. We could in the first night hear the love noise from room next door luckily they left and a couple with a child stayed there instead.

They have a computer in the lobby but the access to internet is not provided for free. This is so unusual nowadays that they should rethink the policy.

Recommend to walk uphill to Hampstead for village kind of athmosphere: nice walks, shopping (little stores) and eating in restaurants. We've twice eated in Silva's portugese restaurant on Heath Street. Tasty food from fresh ingredients with excellent portugese wine and superb

My wife and I have stayed twice at Langorf hotel. The location is convenient for places we go in North London, and the rooms - though basic - have met our needs. Unlike some other reviewers, I've found their reception staff friendly and helpful.

Beware of problems with their reservation and billing systems. I booked the room through the hotel's own website, but when we arrived they had no record of our reservation. Fortunately they still had space for us, but some other travelers with reservations for longer stays were being turned away. The staff was aware that the on-line bookings didn't always reach the hotel, but obviously they'd not solved the problem.

A month after our stay, I received a credit card statement billing me a second time for the same stay. The hotel didn't respond to my inquiry, and I've had to ask American Express to resolve this.